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Services or Offerings?
File share, departmental folder, or shared drive audit request
  1. Services
  2. Information Technology
  3. Cloud Storage/Backups
Request an audit of a file share, departmental folder, or shared drive.
Access to a file share, departmental folder, or shared drive
  1. Services
  2. Information Technology
  3. Cloud Storage/Backups
Request access to a file share, departmental folder, or shared drive.
File share, departmental folder, or shared drive request
  1. Services
  2. Information Technology
  3. Cloud Storage/Backups
This service can provide a file share, departmental folder, mapped drive on a supported IT server.
UM email and computer account for new employee
  1. Services
  2. Information Technology
  3. Email, Accounts, & Access
A UM employee domain account will grant you access to UM employee email, ability to log in to UM owned computers, shared departmental network drives, public folders, email distribution groups, networked printers, and other tools and applications such as Microsoft Office, Microsoft Teams, etc.
Shared group email account or departmental alias
  1. Services
  2. Information Technology
  3. Email, Accounts, & Access
Submit this request for a sponsored email account that will be shared with other individuals or groups.
Remote control access for computer
  1. Services
  2. Information Technology
  3. Email, Accounts, & Access
Allow IT to access your computer from our offices - this will allow us to view error messages, confirm issues, or even fix problems in the background, or request assistance to allow remote control access to your machine for personal use when utilizing VPN off campus.
Shared Microsoft Exchange folder create, modify, delete
  1. Services
  2. Information Technology
  3. Email, Accounts, & Access
Request to create, modify, or delete a shared public folder.
Network Printer Access
  1. Services
  2. Information Technology
  3. Email, Accounts, & Access
Request printing access to a shared network printer.
User permissions audit request
  1. Services
  2. Information Technology
  3. Email, Accounts, & Access
Request a user permissions audit
Access to an application
  1. Services
  2. Information Technology
  3. Email, Accounts, & Access
I need access to an application
Security or user group audit request
  1. Services
  2. Information Technology
  3. Email, Accounts, & Access
Request an audit of a security or user group
Virtual machine (VM) server request
  1. Services
  2. Information Technology
  3. Hardware
This service appeals to departments who want to maintain autonomy over their server management without the expense of purchasing and housing their own hardware.
Operating system installation or upgrade
  1. Services
  2. Information Technology
  3. Hardware
To re-install or upgrade an operating system on a University owned computer.
Lab Software Install Request
  1. Services
  2. Information Technology
  3. Software
Information Technology manages several campus-wide software products for UM faculty, staff and students. Additionally, many campus departments purchase specific software products for their computer labs. If the software that is needed is not installed in the desired lab, please use this request. Other services will be linked to their own request forms.
ESRI ArcGIS Support Request
  1. Services
  2. Information Technology
  3. Software
ArcGIS is a geographic information system (GIS) for working with maps, data and analytical models, and geographic information. It is used for: creating and using maps; compiling geographic data; analyzing mapped information; sharing and discovering geographic information; using maps and geographic information in a range of applications; and managing geographic information in a database.