Telephone services for leased space

This service is intended for non-UM customer access to the UM telephone and voice mail system. If you are leasing space from University of Montana and need access to our telephone system, please complete this request to become a customer.

UM Employees & UM Affiliates

If you are a UM employee or UM affiliate, you are in the wrong place and should not submit this request. If already authorized, please proceed to the telephone service. If you are not authorized to request a telephone service, you will need to submit an authorization request or contact your departmental person who is already authorized to place telephone service requests.

How to Request

Please click  the “Request Service” button at the top right hand side of the screen.

Costs

Telephones Monthly price for non-UM units
Single line desk set with message waiting light  $26.50
Single line desk set with speaker and directory $32.50
Multiline desk set with 8 programmable keys $32.50
Multiline desk set, 8 programmable keys, caller ID display and speaker $37.50
Multiline desk set with 16 programmable keys $37.50
Multiline desk set, 16 programmable keys, caller ID display, and speaker $41.50

Voice over IP phones

The following Voice over IP (VoIP) phones are available for Missoula College, the Palmer Complex and for limited locations on the Mountain Campus.

Missoula College

Multi-Line VOIP 1 Gb switch; Caller ID; Hands-free Speakerphone; 4 programmable keys; + context sensitive feature keys ($37.50)
Multi-Line VOIP 1 Gb switch; Caller ID; Hands-free Speakerphone; 6 programmable keys; + context sensitive feature keys ($37.50)
Multi-Line VOIP 1 Gb switch; Caller ID; Hands-free Speakerphone; 6 + ADD-ON - 18 programmable keys; + context sensitive feature keys ($37.50)

Palmer Complex

Multi-Line VOIP 100Mb switch; Caller ID; Hands-free Speakerphone; 4 programmable keys; + context sensitive feature keys ($37.50)
Multi-Line VOIP 100Mb switch; Caller ID; Hands-free Speakerphone; 10 programmable keys; + context sensitive feature keys ($37.50)
Multi-Line VOIP 100Mb switch; Caller ID; Hands-free Speakerphone; 10 +ADD-ON - 12 programmable keys; + context sensitive feature keys ($37.50)

Mountain Campus (very limited use)

Single Line VOIP 100Mb switch; Caller ID; Hands-free Speakerphone; 1 programmable key; + context sensitive feature keys – LIMITED USE –ONLY AS COURTESY TELEPHONE ($32.50)
Single Line VOIP Full duplex Speaker telephone - NO Internal Switch – Replacement for full Duplex Analog Speaker telephone. ($37.50)

Charge

One-time activation charge:

$25 per phone. There is no charge for de-activating a phone

Monthly charge:

As of July 1, 2017 there is no recurring monthly telephone charges for UM-funded units. For units not directly funded by UM (i.e. the Bookstore), see chart below.

Eligibility

3rd party customers and non-UM entities.

Availability

Your request may be submitted 24/7, however, we will process your request during regular business hours Monday - Friday 8:00 AM - 5:00 PM (excluding UM observed holidays).

Support

UM IT Help
Social Sciences 120
(406) 243-HELP (4357)
ithelpdesk@umontana.edu

Related Services

Network and telephone work order authorization

Telephone service add, move, change

Telephone name change update

Telephone or network connection repair

Index code change for telephones or ports

Forward campus extension to off-campus phone number

Telephone services for leased space

Receive voicemail email notifications

 
Request Service

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Details

Service ID: 25731
Created
Thu 2/1/18 12:30 PM
Modified
Wed 3/10/21 10:06 AM