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Telephone name change update
  1. Services
  2. Information Technology
  3. Wireless, Network & Telecomm
Name change update for telephone databases, telephone long distance, and caller ID systems.
Index code change for telephones or ports
  1. Services
  2. Information Technology
  3. Wireless, Network & Telecomm
Index change requests are for telephone fixed costs and network ports.This is for Index Code changes ONLY.
Network and telephone work order authorization
  1. Services
  2. Information Technology
  3. Email, Accounts, & Access
This form should be completed to authorize individuals within the unit who can initiate work orders and make changes to telephone and network billing.
Telephone services for leased space
  1. Services
  2. Information Technology
  3. Wireless, Network & Telecomm
This service is for non-UM customer access to UM telephone services. Use this service if you are leasing space from UM and need a new telephone service. This service is available to non-UM entities who do, or will, lease space from UM.
Telephone or network connection repair
  1. Services
  2. Information Technology
  3. Wireless, Network & Telecomm
Repairs for telephone issues or data/network connectivity (not including wireless). No prior authorization is required before submitting repair requests. Repair requests are placed in queue on a first-reported, first-repaired basis with the exception of major, or emergency services outages. Repair work typically takes priority over other types of service work. As always, please plan ahead for any routine, adds, moves or changes.
Forward campus extension to off-campus phone number
  1. Services
  2. Information Technology
  3. Wireless, Network & Telecomm
Submit this request if you need to forward your campus extension to an off-campus phone number.
Receive voicemail email notifications
  1. Services
  2. Information Technology
  3. Wireless, Network & Telecomm
Submit this request to setup email notification of new voice mail messages.
Network services for leased space
  1. Services
  2. Information Technology
  3. Wireless, Network & Telecomm
This service is for non-UM customer access to UM network (data ports) services. Use this service if you are leasing space from UM and need a new network service. This service is available to all non-UM entities who do, or will, lease space from UM.
Move technology equipment to a new location
  1. Services
  2. Information Technology
  3. Hardware
Hardware needs to be moved from one location to another, use this form if you or someone else is moving to a new location, or if hardware is being reassigned to a different location or new employee. Hardware may include computers (desktops & laptops), tablets (iPads & Surfaces), printers, and peripherals (monitors, mice, keyboards, speakers, etc.).
External DNS entry request
  1. Services
  2. Information Technology
  3. Wireless, Network & Telecomm
To request external (public-facing) DNS entries and/or associated firewall openings to an existing internal IP address.
IP address/modify DNS record request
  1. Services
  2. Information Technology
  3. Wireless, Network & Telecomm
To request DNS entries associating a fully-qualified domain name with an IP address, or to modify existing DNS records.