Remote control access for computer

Allow IT to access your computer from our offices - this will allow us to view error messages, confirm issues, or even fix problems in the background, or request assistance to allow remote control access to your machine for personal use when utilizing VPN off campus. 

How to request

Please click “Request Service” at the right hand side of the screen to fill out the form.


UM faculty, staff, student employees and affiliates


Monday-Friday, 8 a.m.-5 p.m.


Your IT Support Unit (See the Who Supports Me? page here.)

Related Services

Virtual private network (VPN) access

Request Service

Related Articles (1)

If you just got VPN access and aren't sure where to start, this is the place to be. This article is full of helpful information and documented instructions for setting up and using VPN on your Windows or Mac computer.


Service ID: 25428
Tue 1/16/18 11:42 AM
Fri 3/12/21 9:59 AM