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This service is for UM Data Warehouse password resets, this will not give you an initial UMDW account.

Submit this request to setup email notification of new voice mail messages.

In addition to obtaining an email account, employees obtain a University email address in the form of a UMontana alias, this request is to update or modify a UMontana alias after a legal name change. To change your computer/email username (first.last@umt.edu) and/or your UM employee email address (first.last@mso.umt.edu) complete the UM employee computer/email account form.

Submit this request for a sponsored email account that will be shared with other individuals or groups.

A UM employee domain account will grant you access to UM employee email, ability to log in to UM owned computers, shared departmental network drives, public folders, email distribution groups, networked printers, and other tools and applications such as Microsoft Office, Microsoft Teams, etc.

Request an audit of your mailing list or listserv.

If you need help with an issue (malfunctioning hardware, software errors, password resets, classroom technology, etc.). If you cannot find answers in the Knowledge base or through a service request please submit a ticket.

University of Montana has an enterprise agreement for Zoom Technologies, a cloud-based product that provides remote conferencing, meeting and chat services.

UM students and employees can connect to a secure wireless network using eduroam, and a courtesy guest wireless network for campus visitors called grizzlyguest.

A LISTSERV is a communication tool used by its members to participate in on-line discussions by posting comments, suggestions, and other information to a large number of people at the same time.

Help with Docusign (issues, questions, training)

Request for a Moodle shell for non-instructional purposes (non-CRN courses), such as training, department collaboration, or a sandbox/development shell for practicing, testing tools, or developing an upcoming course.

Request for a Canvas shell for non-instructional purposes (non-CRN courses), such as training, department collaboration, or a sandbox/development shell for practicing, testing tools, or developing an upcoming course.

The Optical Character Recognition (OCR) document converter service does not make documents accessible. It automatically converts individual image-based PDFs and images into text-based electronic documents.

The UM Box folder request is for creating shared folders for departmental units to share files collaboratively within their department without having individual owners, but instead with a UM IT managed departmental owner, to prevent loss of data.