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This service is for UM Data Warehouse password resets, this will not give you an initial UMDW account.

Submit this request to setup email notification of new voice mail messages.

In addition to obtaining an email account, employees obtain a University email address in the form of a UMontana alias, this request is to update or modify a UMontana alias after a legal name change. To change your computer/email username (first.last@umt.edu) and/or your UM employee email address (first.last@mso.umt.edu) complete the UM employee computer/email account form.

Submit this request for a sponsored email account that will be shared with other individuals or groups.

A UM employee domain account will grant you access to UM employee email, ability to log in to UM owned computers, shared departmental network drives, public folders, email distribution groups, networked printers, and other tools and applications such as Microsoft Office, Microsoft Teams, etc. This request allows for the creation, modification, or deactivation of UM computer accounts for Employees.

Request an audit of your mailing list or listserv.

This request is for Risepoint Affiliates to obtain or remove UM Accounts like Active Directory, Email, and Canvas.

If you need help with an issue (malfunctioning hardware, software errors, password resets, classroom technology, etc.). If you cannot find answers in the Knowledge base or through a service request please submit a ticket.

University of Montana has an enterprise agreement for Zoom Technologies, a cloud-based product that provides remote conferencing, meeting and chat services.

UM students and employees can connect to a secure wireless network using eduroam, and a courtesy guest wireless network for campus visitors called grizzlyguest.

A LISTSERV is a communication tool used by its members to participate in on-line discussions by posting comments, suggestions, and other information to a large number of people at the same time.

Help with Docusign (issues, questions, training)

Request for a Canvas shell for non-CRN courses which includes non-credit, extended credit, non-instructional and training courses. Requests for course shells for practice, testing tools or developing an upcoming course should use the Request for Sandbox service ticket.

Request for a Moodle shell for non-instructional purposes (non-CRN courses), such as training, department collaboration, or a sandbox/development shell for practicing, testing tools, or developing an upcoming course.