Network and telephone work order authorization

This form should be completed to authorize individuals within the unit who can initiate work orders and make changes to telephone and network billing.

If you are a manager you may authorize yourself on the form.

This form gives the named individual authorization to initiate work orders, update and make changes to telephone and network billing and data bases.  If there are multiple authorized users, please complete a form for each.

Please be aware only one user per index code can receive long distance billing statements. The system does not allow multiple contacts per index. We now distribute all long distance billing via e-mail once a month.

How to request

Please click  the “Request Service” button at the top right hand side of the screen.

You will be unable to access the Network Work Order Request and Telephone Work Order Request unless you are an authorized user.

You cannot request services from this page, this is for authorization only,  below are the links to each service.

Network Work Order Request

Telephone Work Order Request

Charge

One-time activation charge:

  • $25 per telephone. Additional labor charges may apply for more advanced options.
  • $25 per network port. 
  • There is no charge for de-activating ports or a telephone.

Network charges:

  • As of July 1, 2017 there is no recurring monthly telephone or network service charge for UM-funded units. For units not directly funded by UM (i.e. the Bookstore), there is an $8 per month recurring charge per network port.

Telephone charges:

  • As of July 1, 2017 there is no recurring monthly telephone or network service charge for UM-funded units.
  • Long-distance charges, billed by the State of Montana, will still apply (for telephone service).
Telephones Monthly price for non-UM units
Single line desk set with message waiting light  $26.50
Single line desk set with speaker and directory $32.50
Multiline desk set with 8 programmable keys $32.50
Multiline desk set, 8 programmable keys, caller ID display and speaker $37.50
Multiline desk set with 16 programmable keys $37.50
Multiline desk set, 16 programmable keys, caller ID display, and speaker $41.50

The following Voice over IP (VoIP) phones are available for Missoula College, the Palmer Complex and for limited locations on the Mountain Campus.

Missoula College

Multi-Line VOIP 1 Gb switch; Caller ID; Hands-free Speakerphone; 4 programmable keys; + context sensitive feature keys ($37.50)
Multi-Line VOIP 1 Gb switch; Caller ID; Hands-free Speakerphone; 6 programmable keys; + context sensitive feature keys ($37.50)
Multi-Line VOIP 1 Gb switch; Caller ID; Hands-free Speakerphone; 6 + ADD-ON - 18 programmable keys; + context sensitive feature keys ($37.50)

Palmer Complex

Multi-Line VOIP 100Mb switch; Caller ID; Hands-free Speakerphone; 4 programmable keys; + context sensitive feature keys ($37.50)
Multi-Line VOIP 100Mb switch; Caller ID; Hands-free Speakerphone; 10 programmable keys; + context sensitive feature keys ($37.50)
Multi-Line VOIP 100Mb switch; Caller ID; Hands-free Speakerphone; 10 +ADD-ON - 12 programmable keys; + context sensitive feature keys ($37.50)

Mountain Campus (very limited use)

Single Line VOIP 100Mb switch; Caller ID; Hands-free Speakerphone; 1 programmable key; + context sensitive feature keys – LIMITED USE –ONLY AS COURTESY TELEPHONE ($32.50)
Single Line VOIP Full duplex Speaker telephone - NO Internal Switch – Replacement for full Duplex Analog Speaker telephone. ($37.50)

Eligibility

All UM Employees may request to become authorized.

Availability

Form submissions available 24/7. However, authorizations will be processed on Monday-Friday, 8 a.m.-5 p.m.

Support

Network and Telecomm Services

Related Services

Network data port add, move, delete

Telephone service add, move, change

Telephone name change update

Telephone or network connection repair

Index code change for telephones or ports

Forward campus extension to off-campus phone number

Network services for leased space

Telephone services for leased space

Receive voicemail email notifications

 
Request Service

Related Articles (1)

Details

Service ID: 22623
Created
Thu 9/7/17 11:14 AM
Modified
Wed 3/10/21 10:07 AM