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Service Catalog

Categories (10)

• Accessibility requests
• Software and hardware evaluation
• Captioning and alternative formats
• UM login account requests
• Email, file, and data requests
• UM resource access requests
• Software requests
• Software management
• Software licensing
• Hardware moves, purchases, surplus
• Virtual machine (VM) request
• Building surveillance request
• Moodle resources and Scantron
• Classroom multimedia services
• Audio, video, and device checkout
• PaperCut print management
• Print audits or reporting
• Printing requests and refunds
• Network registration and configuration
• VPN requests and renewals
• Telephone repair, billing, name changes
• Website creation, access, and redirects
• Banner Ads for the UM Mobile app
• Web reports, conference, and consult
• TeamDynamix ITSM requests
• UM system change requests
• Hardware or software issues
• Printer or printing problems
• Broken equipment or repair