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Departmental and Central IT technical support staff only are authorized to request Microsoft multiple activation keys for Windows and Office software.

IT provides electronic and information technology (EIT) review to help departments meet requirements of UM's Electronic and Information Technology Accessibility policy. Accessible Technology Services provides software and hardware review as part of Procurement along with a variety of other reviews to ensure that documents, instructional materials, media, software, hardware, computing systems and websites meet accessibility requirements.

Students registered with UM's Office for Disability Equity may request alternative formats for their textbooks through Central IT's Accessible Technology Services.

Banner space is available on a weekly basis in the UMontana mobile app. Learn more about what makes a good banner at umt.edu/mobile/banner.

Remote access to The University of Montana's network is available by connecting your device to Cisco's AnyConnect Secure Mobility Client Service.

If you need help with an issue (malfunctioning hardware, software errors, password resets, classroom technology, etc.). If you cannot find answers in the Knowledge base or through a service request please submit a ticket.

Captioning is a verbatim rendering of the words, speech sounds and non-speech sounds that appear with the visual recording in synchronized fashion. Captioning makes it possible for people who are deaf or hard of hearing to access audio information.

Complete this form to request a web redirect or shortened URL. The provided short URL must not point to an existing page. Redirects will be maintained on a temporary basis.

Complete this form to request access to Cascade form data. Data submitted through the Form Builder plugin can be accessed on the Cascade Form Data web app.

Complete this form to request a new website in Cascade CMS. This form can be completed by new or existing Cascade users. Sponsor approval is required to create a new website.

Complete this form to request access to an existing website in Cascade CMS. This form must be be completed by the individual requesting access. Do not fill this out on behalf of another user. Sponsor approval and web accessibility training are required to gain Cascade access.

Submit this request for a sponsored email account that will be shared with other individuals or groups.

To re-install or upgrade an operating system on a University owned computer.

A UM employee domain account will grant you access to UM employee email, ability to log in to UM owned computers, shared departmental network drives, public folders, email distribution groups, networked printers, and other tools and applications such as Microsoft Office, Microsoft Teams, etc.

Name change update for telephone databases, telephone long distance, and caller ID systems.

Repairs for telephone issues or data/network connectivity (not including wireless). No prior authorization is required before submitting repair requests. Repair requests are placed in queue on a first-reported, first-repaired basis with the exception of major, or emergency services outages. Repair work typically takes priority over other types of service work. As always, please plan ahead for any routine, adds, moves or changes.

The Mansfield Library provides a Scantron grading machine with ParScore scoring software to grade exams where answers are recorded on Scantron forms. Scantron forms are available at the UM Bookstore (form No. F-289-PAR-L). The Scantron station is to the left of The Paw Print doors on the main floor of the Library. You can ask the Circulation Desk or Paw Print about access when you go to use it.

This form should be completed to authorize individuals within the unit who can initiate work orders and make changes to telephone and network billing.

New service request for service, form, workflow, etc to be create in the TeamDynamix system.

The UM Box folder request is for creating shared folders for departmental units to share files collaboratively within their department without having individual owners, but instead with a UM IT managed departmental owner, to prevent loss of data.

Mathematica is a mathematical symbolic computation program. University of Montana has a limited number of campus licenses available.

Maple is a symbolic and numeric computing environment, and is also a multi-paradigm programming language. University of Montana has a limited number of network licenses available for faculty and student use.

In addition to obtaining an email account, employees obtain a University email address in the form of a UMontana alias, this request is to update or modify a UMontana alias after a legal name change. To change your computer/email username (first.last@umt.edu) and/or your UM employee email address (first.last@mso.umt.edu) complete the UM employee computer/email account form.

Impersonation access attached to your netID for testing in Cyberbear, DegreeWorks, and Retain.

A mailing list is a communication tool used by its members to participate in on-line discussions by posting comments, suggestions, and other information to a large number of people at the same time.