Departmental and Central IT technical support staff only are authorized to request Microsoft multiple activation keys for Windows and Office software.
IT provides electronic and information technology (EIT) review to help departments meet requirements of UM's Electronic and Information Technology Accessibility policy. Accessible Technology Services provides software and hardware review as part of Procurement along with a variety of other reviews to ensure that documents, instructional materials, media, software, hardware, computing systems and websites meet accessibility requirements.
Submit this request for a sponsored email account that will be shared with other individuals or groups.
A UM employee domain account will grant you access to UM employee email, ability to log in to UM owned computers, shared departmental network drives, public folders, email distribution groups, networked printers, and other tools and applications such as Microsoft Office, Microsoft Teams, etc.
Remote access to The University of Montana's network is available by connecting your device to Cisco's AnyConnect Secure Mobility Client Service.
Impersonation access attached to your netID for testing in Cyberbear, DegreeWorks, and Retain.
Captioning is a verbatim rendering of the words, speech sounds and non-speech sounds that appear with the visual recording in synchronized fashion. Captioning makes it possible for people who are deaf or hard of hearing to access audio information.
If you need help with an issue (malfunctioning hardware, software errors, password resets, classroom technology, etc.). If you cannot find answers in the Knowledge base or through a service request please submit a ticket.
Complete this form to request a new website in Cascade CMS. This form can be completed by new or existing Cascade users. Sponsor approval is required to create a new website.
Complete this form to request access to an existing website in Cascade CMS. This form must be be completed by the individual requesting access. Do not fill this out on behalf of another user. Sponsor approval and web accessibility training are required to gain Cascade access.
Request this service if new hardware needs to be purchased or old hardware needs to be replaced. Hardware can include computers (desktops & laptops), tablets (iPads & Surfaces), printers, and peripherals (monitors, mice, keyboards, speakers, etc.).
To request external (public-facing) DNS entries and/or associated firewall openings to an existing internal IP address.
Request for Adobe Creative Cloud and Adobe Acrobat Pro for UM Employees
To request DNS entries associating a fully-qualified domain name with an IP address, or to modify existing DNS records.
Departmental IT support staff only are authorized to request SPSS and AMOS authorization codes from Central IT for their faculty and staff.
The Mansfield Library provides a Scantron grading machine with ParScore scoring software to grade exams where answers are recorded on Scantron forms. Scantron forms are available at the UM Bookstore (form No. F-289-PAR-L). The Scantron station is to the left of The Paw Print doors on the main floor of the Library. You can ask the Circulation Desk or Paw Print about access when you go to use it.
This form should be completed to authorize individuals within the unit who can initiate work orders and make changes to telephone and network billing.
Name change update for Campus Telephone Caller ID, Voice Mail Programming, Telephone Related Database systems.
Related: To update your University of Montana work number, (or other employee personal information) listed in the UM Online Directory (
http://www.umt.edu/directory); please submit a hard copy of the Personal Information Form to Human Resource Services in Lommasson 252.
To re-install or upgrade an operating system on a University owned computer.
The IT Change Advisory Board (CAB) exists to support the vetting and authorization of changes to production IT systems and services.
This service appeals to departments who want to maintain autonomy over their server management without the expense of purchasing and housing their own hardware.
Complete this form to request a web redirect or shortened URL. The provided short URL must not point to an existing page. Redirects will be maintained on a temporary basis.
Audio and video recording of lectures and performances. Audio and video editing. Audio and video digitization and conversion. Do-it-yourself production stations with support. General audio and video production support. (All services for University related purposes only; we cannot handle digitization requests for personal items. For copyrighted items we require written permission from the copyright holder.)
In addition to obtaining an email account, employees obtain a University email address in the form of a UMontana alias, this request is to update or modify a UMontana alias after a legal name change. To change your computer/email username (first.last@umt.edu) and/or your UM employee email address (first.last@mso.umt.edu) complete the UM employee computer/email account form.
The UM Box folder request is for creating shared folders for departmental units to share files collaboratively within their department without having individual owners, but instead with a UM IT managed departmental owner, to prevent loss of data.