My Recently Visited Services

A UM employee domain account will grant you access to UM employee email, ability to log in to UM owned computers, shared departmental network drives, public folders, email distribution groups, networked printers, and other tools and applications such as Microsoft Office, Microsoft Teams, etc. This request allows for the creation, modification, or deactivation of UM computer accounts for Employees.


This service appeals to departments who want to maintain autonomy over their server management without the expense of purchasing and housing their own hardware.


Remote access to The University of Montana's network is available by connecting your device to Cisco's AnyConnect Secure Mobility Client Service.


Request assistance with Moodle Learning Management System (LMS)


Information Technology manages several campus-wide software products for UM faculty, staff and students. Additionally, many campus departments purchase specific software products for their departmental personnel. The following software title list is provided as a courtesy. The list is in development and is not inclusive of all software offered at the University of Montana. If you don't see a title you need to order, please submit a request from this page. Other services will be linked to their own request forms.


Request for Adobe Creative Cloud for UM Employees


Request for Entertainment/Alcohol events associated with the University of Montana.


UM students and employees can connect to a secure wireless network using eduroam, and a courtesy guest wireless network for campus visitors called grizzlyguest.


Name change update for Campus Telephone Caller ID, Voice Mail Programming, Telephone Related Database systems.
Related: To update your University of Montana work number, (or other employee personal information) listed in the UM Online Directory ( http://www.umt.edu/directory); please submit a hard copy of the Personal Information Form to Human Resource Services in Lommasson 252.


This service can provide a file share, departmental folder, mapped drive on a supported IT server.


Genio  is a cloud-based software that supports your note-taking educational endeavors and is available to ODE students with a note-taking accommodation.


If you need help with an issue (malfunctioning hardware, software errors, password resets, classroom technology, etc.). If you cannot find answers in the Knowledge base or through a service request please submit a ticket.


ArcGIS is a geographic information system (GIS) for working with maps, data and analytical models, and geographic information. It is used for: creating and using maps; compiling geographic data; analyzing mapped information; sharing and discovering geographic information; using maps and geographic information in a range of applications; and managing geographic information in a database.


Submit a request for custom reports, queries or help answering a research question


This is a form to request help and support with the NEOED platform.


Submit this request for a sponsored email account that will be shared with other individuals or groups.


If you are a Missoula College or Distance Only student, please select this service to purchase additional services.


External tools, such as LTIs, integrate an external learning resource with Canvas. UMOnline will evaluate your request to determine if it can be installed in Canvas.


Request consultation for transitioning to Microsoft 365 cloud storage.


I need help from the Griz Card Center.


Student Incompletes can be administered in Canvas for qualified students. This allows teachers to grant an extension beyond the course's official end date so a student can finish outstanding coursework.


Submit this request if your particular need or question cannot be addressed in other existing Canvas tickets. Visit the Canvas services page for a list of all available Canvas tickets, including the Canvas Help Request ticket for general questions or issues.


Request assistance with Canvas Learning Management System (LMS)