Popular Services
A UM employee domain account will grant you access to UM employee email, ability to log in to UM owned computers, shared departmental network drives, public folders, email distribution groups, networked printers, and other tools and applications such as Microsoft Office, Microsoft Teams, etc. This request allows for the creation, modification, or deactivation of UM computer accounts for Employees.
Information Technology manages several campus-wide software products for UM faculty, staff and students. Additionally, many campus departments purchase specific software products for their departmental personnel. The following software title list is provided as a courtesy. The list is in development and is not inclusive of all software offered at the University of Montana. If you don't see a title you need to order, please submit a request from this page. Other services will be linked to their own request forms.
Request for Entertainment/Alcohol events associated with the University of Montana.
Remote access to The University of Montana's network is available by connecting your device to Cisco's AnyConnect Secure Mobility Client Service.
Request this service if new hardware needs to be purchased or old hardware needs to be replaced. Hardware can include computers (desktops & laptops), tablets (iPads & Surfaces), printers, and peripherals (monitors, mice, keyboards, speakers, etc.).
If you need help with an issue (malfunctioning hardware, software errors, password resets, classroom technology, etc.). If you cannot find answers in the Knowledge base or through a service request please submit a ticket.
Request help with a printer issue, acquire toner, get access to a printer, or request a consultation if your current printer is not meeting your needs.
The Mansfield Library provides a Scantron grading machine with ParScore scoring software to grade exams where answers are recorded on Scantron forms. Scantron forms are available at the UM Bookstore (form No. F-289-PAR-L). The Scantron station is to the left of The Paw Print doors on the main floor of the Library. You can ask the Service Desk about access to Scantron when you go to use it.
Submit a request to verify your enrollment at the University.
UM students and employees can connect to a secure wireless network using eduroam, and a courtesy guest wireless network for campus visitors called grizzlyguest.
Request for Faculty, Clinical Faculty, Clinical Research or Campus affiliate
Submit this request for a sponsored email account that will be shared with other individuals or groups.
If you are a Missoula College or Distance Only student, please select this service to purchase additional services.
Request printing access to a shared network printer.
Presentation Technology Services equipment is not available for pickup after 5:00 on weekdays, or on weekends or holidays (during Library open hours) unless prior arrangements have been made.
Equipment requests will only be processed Monday - Friday, 8:00 - 5:00.
Submit this request if your particular need or question cannot be addressed in other existing Canvas tickets. Visit the Canvas services page for a list of all available Canvas tickets, including the Canvas Help Request ticket for general questions or issues.
Request to allow an exception to current security practices.
This form is used to drop all of your classes in a given semester.
In Canvas, Teachers don’t have the permission to enroll or unenroll users in their courses. If you need a user unenrolled or enrolled as a Guest, TA, Learning Assistant, Non-Editing Teacher, ODE Assistant or Designer, UMOnline and UM IT can help. You must be the course's teacher of record to request this.
Please submit your Direct Sick Leave Grant Contribution here.
Request this service if you are eligible for your faculty rollout hardware.
Complete this form to request access to an existing website in Cascade CMS. This form must be completed by the individual requesting access. Do not fill this out on behalf of another user. Approval by the website manager/owner and web accessibility training are required to gain Cascade access.