Popular Services

A UM employee domain account will grant you access to UM employee email, ability to log in to UM owned computers, shared departmental network drives, public folders, email distribution groups, networked printers, and other tools and applications such as Microsoft Office, Microsoft Teams, etc.


Request this service if new hardware needs to be purchased or old hardware needs to be replaced. Hardware can include computers (desktops & laptops), tablets (iPads & Surfaces), printers, and peripherals (monitors, mice, keyboards, speakers, etc.).


Remote access to The University of Montana's network is available by connecting your device to Cisco's AnyConnect Secure Mobility Client Service.


This form should be completed to authorize individuals within the unit who can initiate work orders and make changes to telephone and network billing.


UM students and employees can connect to a secure wireless network using eduroam, and a courtesy guest wireless network for campus visitors called grizzlyguest.


This form may be used to either opt INTO or opt OUT of distance-only status.


Information Technology manages several campus-wide software products for UM faculty, staff and students. Additionally, many campus departments purchase specific software products for their departmental personnel. The following software title list is provided as a courtesy. The list is in development and is not inclusive of all software offered at the University of Montana. If you don't see a title you need to order, please submit a request from this page. Other services will be linked to their own request forms.


If you need help with an issue (malfunctioning hardware, software errors, password resets, classroom technology, etc.). If you cannot find answers in the Knowledge base or through a service request please submit a ticket.


This form is used to drop all of your classes in a given semester.


Request assistance with Moodle Learning Management System (LMS)


Request for Adobe Creative Cloud for UM Employees


Name change update for Campus Telephone Caller ID, Voice Mail Programming, Telephone Related Database systems.
Related: To update your University of Montana work number, (or other employee personal information) listed in the UM Online Directory ( http://www.umt.edu/directory); please submit a hard copy of the Personal Information Form to Human Resource Services in Lommasson 252.


Submit a request to verify your enrollment at the University.


Complete this form to request access to an existing website in Cascade CMS. This form must be completed by the individual requesting access. Do not fill this out on behalf of another user. Approval by the website manager/owner and web accessibility training are required to gain Cascade access.


Presentation Technology Services equipment is not available for pickup after 5:00 on weekdays, or on weekends or holidays (during Library open hours) unless prior arrangements have been made.
Equipment requests will only be processed Monday - Friday, 8:00 - 5:00.


IT provides electronic and information technology (EIT) review to help departments meet requirements of UM's Electronic and Information Technology Accessibility policy. Accessible Technology Services provides software and hardware review as part of Procurement along with a variety of other reviews to ensure that documents, instructional materials, media, software, hardware, computing systems and websites meet accessibility requirements.


Help with Docusign (issues, questions, training)


Submit this request for a sponsored email account that will be shared with other individuals or groups.


Request access to a file share, departmental folder, or shared drive.


Submit your institutional research question(s) here


This service is for UM Data Warehouse password resets, this will not give you an initial UMDW account.


University of Montana through an enterprise licensing agreement with IBM, provides access to SPSS statistical software for UM and UM Western students (computer labs and personal devices.)


Qualtrics Support is your one-stop shop to learn how to use any part of the Qualtrics Platform. An entire library of articles, manuals, and troubleshooting tools - right at your fingertips. To access Qualtrics support, click Help when you are logged into into your UM Qualtrics account.