Popular Services
A UM employee domain account will grant you access to UM employee email, ability to log in to UM owned computers, shared departmental network drives, public folders, email distribution groups, networked printers, and other tools and applications such as Microsoft Office, Microsoft Teams, etc. This request allows for the creation, modification, or deactivation of UM computer accounts for Employees.
If you are a Missoula College or Distance Only student, please select this service to purchase additional services.
In Canvas, Teachers don’t have the permission to enroll or unenroll users in their courses. If you need a user unenrolled or enrolled as a Guest, TA, Learning Assistant, Non-Editing Teacher, ODE Assistant or Designer, UMOnline and UM IT can help. You must be the course's teacher of record to request this.
Request for Entertainment/Alcohol events associated with the University of Montana.
Request this service if new hardware needs to be purchased or old hardware needs to be replaced. Hardware can include computers (desktops & laptops), tablets (iPads & Surfaces), printers, and peripherals (monitors, mice, keyboards, speakers, etc.).
Remote access to The University of Montana's network is available by connecting your device to Cisco's AnyConnect Secure Mobility Client Service.
Information Technology manages several campus-wide software products for UM faculty, staff and students. Additionally, many campus departments purchase specific software products for their departmental personnel. The following software title list is provided as a courtesy. The list is in development and is not inclusive of all software offered at the University of Montana. If you don't see a title you need to order, please submit a request from this page. Other services will be linked to their own request forms.
If you need help with an issue (malfunctioning hardware, software errors, password resets, classroom technology, etc.). If you cannot find answers in the Knowledge base or through a service request please submit a ticket.
Request for Faculty, Clinical Faculty, Clinical Research or Campus affiliate
Submit this request if your particular need or question cannot be addressed in other existing Canvas tickets. Visit the Canvas services page for a list of all available Canvas tickets, including the Canvas Help Request ticket for general questions or issues.
Submit this request for a sponsored email account that will be shared with other individuals or groups.
UM students and employees can connect to a secure wireless network using eduroam, and a courtesy guest wireless network for campus visitors called grizzlyguest.
This form is used to drop all of your classes in a given semester.
Request printing access to a shared network printer.
This form may be used to either opt INTO or opt OUT of online-only status.
Submit a request to verify your enrollment at the University.
Request help with a printer issue, acquire toner, get access to a printer, or request a consultation if your current printer is not meeting your needs.
Request to allow an exception to current security practices.
In addition to obtaining an email account, employees obtain a University email address in the form of a UMontana alias, this request is to update or modify a UMontana alias after a legal name change. To change your computer/email username (first.last@umt.edu) and/or your UM employee email address (first.last@mso.umt.edu) complete the UM employee computer/email account form.