Popular Services
Remote access to The University of Montana's network is available by connecting your device to Cisco's AnyConnect Secure Mobility Client Service.
A UM employee domain account will grant you access to UM employee email, ability to log in to UM owned computers, shared departmental network drives, public folders, email distribution groups, networked printers, and other tools and applications such as Microsoft Office, Microsoft Teams, etc.
Request this service if new hardware needs to be purchased or old hardware needs to be replaced. Hardware can include computers (desktops & laptops), tablets (iPads & Surfaces), printers, and peripherals (monitors, mice, keyboards, speakers, etc.).
This form is used to drop all of your classes in a given semester.
UM students and employees can connect to a secure wireless network using eduroam, and a courtesy guest wireless network for campus visitors called grizzlyguest.
This form may be used to either opt INTO or opt OUT of distance-only status.
This form should be completed to authorize individuals within the unit who can initiate work orders and make changes to telephone and network billing.
Information Technology manages several campus-wide software products for UM faculty, staff and students. Additionally, many campus departments purchase specific software products for their departmental personnel. The following software title list is provided as a courtesy. The list is in development and is not inclusive of all software offered at the University of Montana. If you don't see a title you need to order, please submit a request from this page. Other services will be linked to their own request forms.
Request this service if you are eligible for your faculty rollout hardware.
If you need help with an issue (malfunctioning hardware, software errors, password resets, classroom technology, etc.). If you cannot find answers in the Knowledge base or through a service request please submit a ticket.
For users to get access to high performance computing (HPC) resources on campus.
Request to allow an exception to current security practices.
Submit this request for a sponsored email account that will be shared with other individuals or groups.
Submit your institutional research question(s) here
Submit a request to verify your enrollment at the University.
Name change update for Campus Telephone Caller ID, Voice Mail Programming, Telephone Related Database systems.
Related: To update your University of Montana work number, (or other employee personal information) listed in the UM Online Directory ( http://www.umt.edu/directory); please submit a hard copy of the Personal Information Form to Human Resource Services in Lommasson 252.
Repairs for telephone issues or data/network connectivity (not including wireless). No prior authorization is required before submitting repair requests. Repair requests are placed in queue on a first-reported, first-repaired basis with the exception of major, or emergency services outages. Repair work typically takes priority over other types of service work. As always, please plan ahead for any routine, adds, moves or changes.
To re-install or upgrade an operating system on a University owned computer.
Complete this form to request access to an existing website in Cascade CMS. This form must be completed by the individual requesting access. Do not fill this out on behalf of another user. Approval by the website manager/owner and web accessibility training are required to gain Cascade access.
This service is for UM Data Warehouse password resets, this will not give you an initial UMDW account.
Qualtrics Support is your one-stop shop to learn how to use any part of the Qualtrics Platform. An entire library of articles, manuals, and troubleshooting tools - right at your fingertips. To access Qualtrics support, click Help when you are logged into into your UM Qualtrics account.