Popular Services
Remote access to The University of Montana's network is available by connecting your device to Cisco's AnyConnect Secure Mobility Client Service.
A UM employee domain account will grant you access to UM employee email, ability to log in to UM owned computers, shared departmental network drives, public folders, email distribution groups, networked printers, and other tools and applications such as Microsoft Office, Microsoft Teams, etc. This request allows for the creation, modification, or deactivation of UM computer accounts for Employees.
Request this service if new hardware needs to be purchased or old hardware needs to be replaced. Hardware can include computers (desktops & laptops), tablets (iPads & Surfaces), printers, and peripherals (monitors, mice, keyboards, speakers, etc.).
If you need help with an issue (malfunctioning hardware, software errors, password resets, classroom technology, etc.). If you cannot find answers in the Knowledge base or through a service request please submit a ticket.
Information Technology manages several campus-wide software products for UM faculty, staff and students. Additionally, many campus departments purchase specific software products for their departmental personnel. The following software title list is provided as a courtesy. The list is in development and is not inclusive of all software offered at the University of Montana. If you don't see a title you need to order, please submit a request from this page. Other services will be linked to their own request forms.
Telecommuting is an arrangement where an employee works from home or another work site instead of physically working on campus.
Request for Faculty, Clinical Faculty, Clinical Research or Campus affiliate
Request for Entertainment/Alcohol events associated with the University of Montana.
This form is used to drop all of your classes in a given semester.
UM students and employees can connect to a secure wireless network using eduroam, and a courtesy guest wireless network for campus visitors called grizzlyguest.
Submit this request for a sponsored email account that will be shared with other individuals or groups.
Banner Document Management, or BDM, is an electronic document storage system that integrates with Banner, the University of Montana’s information system. Note: This form is not the place to request general Banner support. That information is posted here: https://www.umt.edu/banner-support/
Submit this request if your particular need or question cannot be addressed in other existing Canvas tickets. Visit the Canvas services page for a list of all available Canvas tickets, including the Canvas Help Request ticket for general questions or issues.
Students entering programs that lead to professional licensure or state certification must attest to the state where they are physically located while attending classes and their intended future state of licensure/certification and employment.
In addition to obtaining an email account, employees obtain a University email address in the form of a UMontana alias, this request is to update or modify a UMontana alias after a legal name change. To change your computer/email username (first.last@umt.edu) and/or your UM employee email address (first.last@mso.umt.edu) complete the UM employee computer/email account form.
Request access to a file share, departmental folder, or shared drive.
Request to allow an exception to current security practices.
This form may be used to either opt INTO or opt OUT of online-only status.
Submit a request to verify your enrollment at the University.
In Canvas, Teachers don’t have the permission to enroll or unenroll users in their courses. If you need a user unenrolled or enrolled as a Guest, TA, Learning Assistant, Non-Editing Teacher, ODE Assistant or Designer, UMOnline and UM IT can help. You must be the course's teacher of record to request this.