Popular Services

A UM employee domain account will grant you access to UM employee email, ability to log in to UM owned computers, shared departmental network drives, public folders, email distribution groups, networked printers, and other tools and applications such as Microsoft Office, Microsoft Teams, etc.

Request assistance with Moodle Learning Management System (LMS)

Request for Adobe Creative Cloud and Adobe Acrobat Pro for UM Employees

Remote access to The University of Montana's network is available by connecting your device to Cisco's AnyConnect Secure Mobility Client Service.

Request this service if new hardware needs to be purchased or old hardware needs to be replaced. Hardware can include computers (desktops & laptops), tablets (iPads & Surfaces), printers, and peripherals (monitors, mice, keyboards, speakers, etc.).

If you need help with an issue (malfunctioning hardware, software errors, password resets, classroom technology, etc.). If you cannot find answers in the Knowledge base or through a service request please submit a ticket.

Information Technology manages several campus-wide software products for UM faculty, staff and students. Additionally, many campus departments purchase specific software products for their departments. The following software title list is provided as a courtesy. The list is in development and is not inclusive of all campus software titles. If you don't see a title you have interest in reviewing/purchasing, please contact UM IT Help for assistance (406-243-4357) or your departmental technical support staff member.

ArcGIS is a geographic information system (GIS) for working with maps, data and analytical models, and geographic information. It is used for: creating and using maps; compiling geographic data; analyzing mapped information; sharing and discovering geographic information; using maps and geographic information in a range of applications; and managing geographic information in a database.

Request to allow user administrative privileges on their university-owned desktop or laptop.

Submit this request for a sponsored email account that will be shared with other individuals or groups.

Name change update for Campus Telephone Caller ID, Voice Mail Programming, Telephone Related Database systems.
Related: To update your University of Montana work number, (or other employee personal information) listed in the UM Online Directory ( http://www.umt.edu/directory); please submit a hard copy of the Personal Information Form to Human Resource Services in Lommasson 252.

UM students and employees can connect to a secure wireless network using eduroam, and a courtesy guest wireless network for campus visitors called grizzlyguest.

University of Montana has an enterprise agreement for Zoom Technologies, a cloud-based product that provides remote conferencing, meeting and chat services.

I need help from the Griz Card Center.

This form should be completed to authorize individuals within the unit who can initiate work orders and make changes to telephone and network billing.

University of Montana through an enterprise licensing agreement with IBM, provides access to SPSS statistical software for UM and UM Western students (computer labs and personal devices.)

Captioning is a verbatim rendering of the words, speech sounds and non-speech sounds that appear with the visual recording in synchronized fashion. Captioning makes it possible for people who are deaf or hard of hearing to access audio information.

Qualtrics Support is your one-stop shop to learn how to use any part of the Qualtrics Platform. An entire library of articles, manuals, and troubleshooting tools - right at your fingertips. To access Qualtrics support, click Help when you are logged into into your UM Qualtrics account.

Repairs for telephone issues or data/network connectivity (not including wireless). No prior authorization is required before submitting repair requests. Repair requests are placed in queue on a first-reported, first-repaired basis with the exception of major, or emergency services outages. Repair work typically takes priority over other types of service work. As always, please plan ahead for any routine, adds, moves or changes.

To request DNS entries associating a fully-qualified domain name with an IP address, or to modify existing DNS records.

Request Form for NVivo Software for Faculty, Staff, and Students.

Departmental IT support staff only are authorized to request SPSS and AMOS authorization codes from Central IT for their faculty and staff.

Microsoft Teams is a communication and collaboration platform that is part of the Office 365 suite of tools.

IT provides electronic and information technology (EIT) review to help departments meet requirements of UM's Electronic and Information Technology Accessibility policy. Accessible Technology Services provides software and hardware review as part of Procurement along with a variety of other reviews to ensure that documents, instructional materials, media, software, hardware, computing systems and websites meet accessibility requirements.

Complete this form to request access to an existing website in Cascade CMS. This form must be be completed by the individual requesting access. Do not fill this out on behalf of another user. Sponsor approval and web accessibility training are required to gain Cascade access.