Popular Services
A UM employee domain account will grant you access to UM employee email, ability to log in to UM owned computers, shared departmental network drives, public folders, email distribution groups, networked printers, and other tools and applications such as Microsoft Office, Microsoft Teams, etc. This request allows for the creation, modification, or deactivation of UM computer accounts for Employees.
Request for Entertainment/Alcohol events associated with the University of Montana.
Request this service if new hardware needs to be purchased or old hardware needs to be replaced. Hardware can include computers (desktops & laptops), tablets (iPads & Surfaces), printers, and peripherals (monitors, mice, keyboards, speakers, etc.).
Remote access to The University of Montana's network is available by connecting your device to Cisco's AnyConnect Secure Mobility Client Service.
Information Technology manages several campus-wide software products for UM faculty, staff and students. Additionally, many campus departments purchase specific software products for their departmental personnel. The following software title list is provided as a courtesy. The list is in development and is not inclusive of all software offered at the University of Montana. If you don't see a title you need to order, please submit a request from this page. Other services will be linked to their own request forms.
Request for Faculty or Campus affiliate
If you need help with an issue (malfunctioning hardware, software errors, password resets, classroom technology, etc.). If you cannot find answers in the Knowledge base or through a service request please submit a ticket.
Request to allow an exception to current security practices.
This form is used to drop all of your classes in a given semester.
Submit this request for a sponsored email account that will be shared with other individuals or groups.
Request consultation for transitioning to Microsoft 365 cloud storage.
In addition to obtaining an email account, employees obtain a University email address in the form of a UMontana alias, this request is to update or modify a UMontana alias after a legal name change. To change your computer/email username (first.last@umt.edu) and/or your UM employee email address (first.last@mso.umt.edu) complete the UM employee computer/email account form.
Name change update for Campus Telephone Caller ID, Voice Mail Programming, Telephone Related Database systems.
Related: To update your University of Montana work number, (or other employee personal information) listed in the UM Online Directory ( http://www.umt.edu/directory); please submit a hard copy of the Personal Information Form to Human Resource Services in Lommasson 252.
Moodle courses from Fall 2021 – Summer 2024 have migrated into Canvas, and Summer 2024 will migrate in early Fall 2024. To access your migrated content, you will first be enrolled into the Migrated Shell as a non-editing teacher, as these courses are read-only to serve as an archive of Moodle content.
Student Incompletes can be administered in Canvas for qualified students. This allows teachers to grant an extension beyond the course's official end date so a student can finish outstanding coursework.
Submit a request to verify your enrollment at the University.
Submit this request if you are a UM Employee who needs access to Canvas.
Submit your institutional research question(s) here
This form should be completed to authorize individuals within the unit who can initiate work orders and make changes to telephone and network billing.
Banner Document Management, or BDM, is an electronic document storage system that integrates with Banner, the University of Montana’s information system. Note: This form is not the place to request general Banner support. That information is posted here: https://www.umt.edu/banner-support/
Request help with a printer issue, acquire toner, get access to a printer, or request a consultation if your current printer is not meeting your needs.
UM students and employees can connect to a secure wireless network using eduroam, and a courtesy guest wireless network for campus visitors called grizzlyguest.
Submit a proposal for hardware or software using student computing fee funding.
Submit this request if your particular need or question cannot be addressed in other existing Canvas tickets. Visit the Canvas services page for a list of all available Canvas tickets, including the Canvas Help Request ticket for general questions or issues.