Popular Services
Request for Entertainment/Alcohol events associated with the University of Montana.
A UM employee domain account will grant you access to UM employee email, ability to log in to UM owned computers, shared departmental network drives, public folders, email distribution groups, networked printers, and other tools and applications such as Microsoft Office, Microsoft Teams, etc. This request allows for the creation, modification, or deactivation of UM computer accounts for Employees.
Request this service if new hardware needs to be purchased or old hardware needs to be replaced. Hardware can include computers (desktops & laptops), tablets (iPads & Surfaces), printers, and peripherals (monitors, mice, keyboards, speakers, etc.).
If you need help with an issue (malfunctioning hardware, software errors, password resets, classroom technology, etc.). If you cannot find answers in the Knowledge base or through a service request please submit a ticket.
Remote access to The University of Montana's network is available by connecting your device to Cisco's AnyConnect Secure Mobility Client Service.
Request for Faculty or Campus affiliate
Information Technology manages several campus-wide software products for UM faculty, staff and students. Additionally, many campus departments purchase specific software products for their departmental personnel. The following software title list is provided as a courtesy. The list is in development and is not inclusive of all software offered at the University of Montana. If you don't see a title you need to order, please submit a request from this page. Other services will be linked to their own request forms.
This form is used to drop all of your classes in a given semester.
Submit this request for a sponsored email account that will be shared with other individuals or groups.
This form may be used to either opt INTO or opt OUT of online-only status.
Request consultation for transitioning to Microsoft 365 cloud storage.
UM students and employees can connect to a secure wireless network using eduroam, and a courtesy guest wireless network for campus visitors called grizzlyguest.
Name change update for Campus Telephone Caller ID, Voice Mail Programming, Telephone Related Database systems.
Related: To update your University of Montana work number, (or other employee personal information) listed in the UM Online Directory ( http://www.umt.edu/directory); please submit a hard copy of the Personal Information Form to Human Resource Services in Lommasson 252.
Presentation Technology Services equipment is not available for pickup after 5:00 on weekdays, or on weekends or holidays (during Library open hours) unless prior arrangements have been made.
Equipment requests will only be processed Monday - Friday, 8:00 - 5:00.
This form should be completed to authorize individuals within the unit who can initiate work orders and make changes to telephone and network billing.
Request to allow an exception to current security practices.
Request help with a printer issue, acquire toner, get access to a printer, or request a consultation if your current printer is not meeting your needs.
In Canvas, Teachers don’t have the permission to enroll or unenroll users in their courses. If you need a user unenrolled or enrolled as a Guest, TA, Learning Assistant, Non-Editing Teacher, ODE Assistant or Designer, UMOnline and UM IT can help. You must be the course's teacher of record to request this.
A LISTSERV is a communication tool used by its members to participate in on-line discussions by posting comments, suggestions, and other information to a large number of people at the same time.
Repairs for telephone issues or data/network connectivity (not including wireless). No prior authorization is required before submitting repair requests. Repair requests are placed in queue on a first-reported, first-repaired basis with the exception of major, or emergency services outages. Repair work typically takes priority over other types of service work. As always, please plan ahead for any routine, adds, moves or changes.
Submit your institutional research question(s) here