A UM employee domain account will grant you access to UM employee email, ability to log in to UM owned computers, shared departmental network drives, public folders, email distribution groups, networked printers, and other tools and applications such as Microsoft Office, Microsoft Teams, etc.
Remote access to The University of Montana's network is available by connecting your device to Cisco's AnyConnect Secure Mobility Client Service.
Request this service if new hardware needs to be purchased or old hardware needs to be replaced. Hardware can include computers (desktops & laptops), tablets (iPads & Surfaces), printers, and peripherals (monitors, mice, keyboards, speakers, etc.).
Information Technology manages several campus-wide software products for UM faculty, staff and students. Additionally, many campus departments purchase specific software products for their departmental personnel. The following software title list is provided as a courtesy. The list is in development and is not inclusive of all software offered at the University of Montana. If you don't see a title you need to order, please submit a request from this page. Other services will be linked to their own request forms.
If you need help with an issue (malfunctioning hardware, software errors, password resets, classroom technology, etc.). If you cannot find answers in the Knowledge base or through a service request please submit a ticket.
Request for Adobe Creative Cloud and Adobe Acrobat Pro for UM Employees
This form should be completed to authorize individuals within the unit who can initiate work orders and make changes to telephone and network billing.
UM students and employees can connect to a secure wireless network using eduroam, and a courtesy guest wireless network for campus visitors called grizzlyguest.
Qualtrics Support is your one-stop shop to learn how to use any part of the Qualtrics Platform. An entire library of articles, manuals, and troubleshooting tools - right at your fingertips. To access Qualtrics support, click Help when you are logged into into your UM Qualtrics account.
Request to allow user administrative privileges on their university-owned desktop or laptop.
Submit this request for a sponsored email account that will be shared with other individuals or groups.
Name change update for Campus Telephone Caller ID, Voice Mail Programming, Telephone Related Database systems.
Related: To update your University of Montana work number, (or other employee personal information) listed in the UM Online Directory ( http://www.umt.edu/directory); please submit a hard copy of the Personal Information Form to Human Resource Services in Lommasson 252.
Request assistance with Moodle Learning Management System (LMS)
Request Form for NVivo Software for Faculty, Staff, and Students.
I need help from the Griz Card Center.
Microsoft Teams is a communication and collaboration platform that is part of the Office 365 suite of tools.
Complete this form to request access to an existing website in Cascade CMS. This form must be be completed by the individual requesting access. Do not fill this out on behalf of another user. Sponsor approval and web accessibility training are required to gain Cascade access.
ArcGIS is a geographic information system (GIS) for working with maps, data and analytical models, and geographic information. It is used for: creating and using maps; compiling geographic data; analyzing mapped information; sharing and discovering geographic information; using maps and geographic information in a range of applications; and managing geographic information in a database. ArcGIS Desktop is being deprecated and we have limited licenses. Please plan to migrate to ArcPro.
IT provides electronic and information technology (EIT) review to help departments meet requirements of UM's Electronic and Information Technology Accessibility policy. Accessible Technology Services provides software and hardware review as part of Procurement along with a variety of other reviews to ensure that documents, instructional materials, media, software, hardware, computing systems and websites meet accessibility requirements.
In addition to obtaining an email account, employees obtain a University email address in the form of a UMontana alias, this request is to update or modify a UMontana alias after a legal name change. To change your computer/email username (email@example.com) and/or your UM employee email address (firstname.lastname@example.org) complete the UM employee computer/email account form.
Request help with a printer issue, acquire toner, get access to a printer, or request a consultation if your current printer is not meeting your needs.
Request access to a file share, departmental folder, or shared drive.
Submit a proposal for hardware or software using student computing fee funding.
Request printing access to a shared network printer.
Request for a Moodle shell for non-instructional purposes (non-CRN courses), such as training, department collaboration, or a sandbox/development shell for practicing, testing tools, or developing an upcoming course.