Popular Services
Request for Entertainment/Alcohol events associated with the University of Montana.
A UM employee domain account will grant you access to UM employee email, ability to log in to UM owned computers, shared departmental network drives, public folders, email distribution groups, networked printers, and other tools and applications such as Microsoft Office, Microsoft Teams, etc. This request allows for the creation, modification, or deactivation of UM computer accounts for Employees.
Information Technology manages several campus-wide software products for UM faculty, staff and students. Additionally, many campus departments purchase specific software products for their departmental personnel. The following software title list is provided as a courtesy. The list is in development and is not inclusive of all software offered at the University of Montana. If you don't see a title you need to order, please submit a request from this page. Other services will be linked to their own request forms.
Request this service if new hardware needs to be purchased or old hardware needs to be replaced. Hardware can include computers (desktops & laptops), tablets (iPads & Surfaces), printers, and peripherals (monitors, mice, keyboards, speakers, etc.).
If you need help with an issue (malfunctioning hardware, software errors, password resets, classroom technology, etc.). If you cannot find answers in the Knowledge base or through a service request please submit a ticket.
Remote access to The University of Montana's network is available by connecting your device to Cisco's AnyConnect Secure Mobility Client Service.
Request for Faculty, Clinical Faculty, Clinical Research or Campus affiliate
Submit this request for a sponsored email account that will be shared with other individuals or groups.
UM students and employees can connect to a secure wireless network using eduroam, and a courtesy guest wireless network for campus visitors called grizzlyguest.
Submit a request to verify your enrollment at the University.
Presentation Technology Services (PTS) is a unit of UM-IT based in the Mansfield Library.
Services are available Monday-Friday 8 a.m. – 5 p.m.
Presentation Technology Services (PTS) provides media presentation equipment to campus users.
In Canvas, Teachers don’t have the permission to enroll or unenroll users in their courses. Submit this request if you need a user unenrolled or enrolled as a Guest, TA, Learning Assistant, Non-Editing Teacher, ODE Assistant or Designer. You must be the course's Instructor of Record (or a member of the ODE Team) to request this.
Request help with a printer issue, acquire toner, get access to a printer, or request a consultation if your current printer is not meeting your needs.
Request to allow an exception to current security practices.
Banner Document Management, or BDM, is an electronic document storage system that integrates with Banner, the University of Montana’s information system. Note: This form is not the place to request general Banner support. That information is posted here: https://www.umt.edu/banner-support/
This form is used to drop all of your classes in a given semester.
This form is for creating an email account request for active UM affiliates only, to be filled out by the sponsoring staff.
To request DNS entries associating a fully-qualified domain name with an IP address, or to modify existing DNS records.
This form may be submitted by current employees of the University to request the creation of student affiliates on behalf of an academic program or office.
IT provides document/website remediation services (to WCAG 2.0 Guidelines) for several different types of documents. Documents/websites will be reviewed and remeditated for accessibility and an accessibility report will be given to the requestor. Documents/websites will be reviewed and remediated on a first in/first out basis, with priority given to academic departments.
In addition to obtaining an email account, employees obtain a University email address in the form of a UMontana alias, this request is to update or modify a UMontana alias after a legal name change. To change your computer/email username (first.last@umt.edu) and/or your UM employee email address (first.last@mso.umt.edu) complete the UM employee computer/email account form.
If you are a Missoula College or Distance Only student, please select this service to purchase additional services.