Popular Services
A UM employee domain account will grant you access to UM employee email, ability to log in to UM owned computers, shared departmental network drives, public folders, email distribution groups, networked printers, and other tools and applications such as Microsoft Office, Microsoft Teams, etc. This request allows for the creation, modification, or deactivation of UM computer accounts for Employees.
In Canvas, Teachers don’t have the permission to enroll or unenroll users in their courses. Submit this request if you need a user unenrolled or enrolled as a Guest, TA, Learning Assistant, Non-Editing Teacher, ODE Assistant or Designer. You must be the course's Instructor of Record (or a member of the ODE Team) to request this.
Request for Entertainment/Alcohol events associated with the University of Montana.
Information Technology manages several campus-wide software products for UM faculty, staff and students. Additionally, many campus departments purchase specific software products for their departmental personnel. The following software title list is provided as a courtesy. The list is in development and is not inclusive of all software offered at the University of Montana. If you don't see a title you need to order, please submit a request from this page. Other services will be linked to their own request forms.
Merge or duplicate rosters from multiple course shells into one course shell.
This form is used to drop all of your classes in a given semester.
Submit a request to verify your enrollment at the University.
Submit this request for a sponsored email account that will be shared with other individuals or groups.
Apply for access to institutional data assets, dashboards and archived Infogriz reports
Request this service if new hardware needs to be purchased or old hardware needs to be replaced. Hardware can include computers (desktops & laptops), tablets (iPads & Surfaces), printers, and peripherals (monitors, mice, keyboards, speakers, etc.).
Remote access to The University of Montana's network is available by connecting your device to Cisco's AnyConnect Secure Mobility Client Service.
Submit this request if your particular need or question cannot be addressed in other existing Canvas tickets. Visit the Canvas Services Page for a list of all available Canvas tickets, including 24/7 Canvas Support for immediate support building and managing course content and activities.
If you need help with an issue (malfunctioning hardware, software errors, password resets, classroom technology, etc.). If you cannot find answers in the Knowledge base or through a service request please submit a ticket.
Request help with a printer issue, acquire toner, get access to a printer, or request a consultation if your current printer is not meeting your needs.
Request for Faculty, Clinical Faculty, Clinical Research or Campus affiliate
In addition to obtaining an email account, employees obtain a University email address in the form of a UMontana alias, this request is to update or modify a UMontana alias after a legal name change. To change your computer/email username (first.last@umt.edu) and/or your UM employee email address (first.last@mso.umt.edu) complete the UM employee computer/email account form.
If you are a Missoula College or Distance Only student, please select this service to purchase additional services.
Presentation Technology Services (PTS) is a unit of UM-IT based in the Mansfield Library.
Services are available Monday-Friday 8 a.m. – 5 p.m.
Presentation Technology Services (PTS) provides media presentation equipment to campus users.
To request DNS entries associating a fully-qualified domain name with an IP address, or to modify existing DNS records.
Request immediate assistance from Canvas Live Support for questions related to building and managing course content and activities.
Students entering programs that lead to professional licensure or state certification must attest to the state where they are physically located while attending classes and their intended future state of licensure/certification and employment.
Request printing access to a shared network printer.
Request to allow an exception to current security practices.