Information about different helpdesks on campus.
This article assists IT Central help desk in providing remote assistance through TeamViewer. Only use this when instructed by an IT Central help desk technical representative.
A Departmental Technology Liaison is intended to be a contact point for IT staff when providing IT support for a UM IT supported department. Ideally, Tech Liaisons are well known in the department and have a solid understanding of how technology is being utilized throughout his/her department.
The UMOnline helpdesk supports UM's Learning Management System (LMS) Moodle. If you are having issues with UMOnline or need assistance with it, contact the UMOnline helpdesk.
IT Central provides a Service Level Agreement (SLA) contract for departments wishing to have dedicated IT support. This includes, but not limited to, operating systems, mobile devices, email and file storage.
This article is to provide external services to UM students, staff and faculty that may not be available to you through campus IT support. We'll list resources as we discover them and will make sure we help you work with local businesses as often as possible.