How to find answers in the knowledge base and submit requests through the service catalog. Guides for specific request types including New Form Requests and Kb Article submission.
Here you'll find answers to the most frequently asked questions about the UM Solutions Center.
A comprehensive list of dedicated IT support at the University of Montana.
Template for adding new services to the service catalog
Using IT's service catalog, you can view a categorical list of the services available to you. Services create requests for pre-approved services that your IT department offers. Below are some instructions for getting started.
Details of the creation of emails, email monitors, and rules in the UM Solutions center
Our knowledge base is a self-serve online library of information about a product, service, department, or topic.
A guide for departments or groups within UM that would like to utilize the TeamDynamix Service Management software for Incident Management, Change Management and Service Requests.