• Software requests
• Software management
• Software licensing

Services (20)

General Software Request

Information Technology manages several campus-wide software products for UM faculty, staff and students. Additionally, many campus departments purchase specific software products for their departments. The following software title list is provided as a courtesy. The list is in development and is not inclusive of all campus software titles. If you don't see a title you have interest in reviewing/purchasing, please contact UM IT Help for assistance (406-243-4357) or your departmental technical support staff member.

Transfer Ownership of Qualtrics Survey

If the owner of a Qualtrics survey has left the University and you need to transfer ownership of the survey to another user's UM Qualtrics account.

Adobe Creative Cloud named user licenses

Departmental IT support staff only are authorized to request Adobe CC software from Central IT for their faculty and staff. Requests submitted by non-IT support staff will not be processed.

Adobe Creative Cloud shared device licenses

Departmental IT support staff only are authorized to request Adobe CC software from Central IT for their faculty and staff. Requests submitted by non-IT support staff will not be processed.

SPSS licensing for UM students

University of Montana through an enterprise licensing agreement with IBM, provides access to SPSS statistical software for UM students (UM computer lab access). Additionally, students are eligible to obtain this software for their home devices at no cost.

ESRI ArcGIS

ArcGIS is a geographic information system (GIS) for working with maps, data and analytical models, and geographic information. It is used for: creating and using maps; compiling geographic data; analyzing mapped information; sharing and discovering geographic information; using maps and geographic information in a range of applications; and managing geographic information in a database.

SPSS and AMOS licensing for UM academic faculty and researchers (research and instruction)

Departmental IT support staff only are authorized to request SPSS and AMOS authorization codes from Central IT for their faculty and staff.

Microsoft Teams

Microsoft Teams is a communication and collaboration platform that is part of the Office 365 suite of tools.

Software and hardware accessibility review

IT provides electronic and information technology (EIT) review to help departments meet requirements of UM's Electronic and Information Technology Accessibility policy. Accessible Technology Services provides software and hardware review as part of Procurement along with a variety of other reviews to ensure that documents, instructional materials, media, software, hardware, computing systems and websites meet accessibility requirements.

Microsoft Manual Activation Key (MAK)

Departmental and Central IT technical support staff only are authorized to request Microsoft multiple activation keys for Windows and Office software.

General Zoom Help Request

University of Montana has an enterprise agreement for Zoom Technologies, a cloud-based product that provides remote conferencing, meeting and chat services.

UM Box folder modify permissions request

This request is to edit permissions, access, or members in UM Box groups assigned to UM Box departmental folders.

UM Box folder request

The UM Box folder request is for creating shared folders for departmental units to share files collaboratively within their department without having individual owners, but instead with a UM IT managed departmental owner, to prevent loss of data.

DocuSign Help

Help with Docusign (issues, questions, training)

General Qualtrics Help Request

Qualtrics Support is your one-stop shop to learn how to use any part of the Qualtrics Platform. An entire library of articles, manuals, and troubleshooting tools - right at your fingertips. To access Qualtrics support, click Help when you are logged into into your UM Qualtrics account.

Submittable Account Request

Process for requesting a new Submittable account.

MatLab software

MatLab is a multi-paradigm numerical computing environment developed by MathWorks. University of Montana has a enterprise agreement for MatLab.

Mathematica software

Mathematica is a mathematical symbolic computation program. University of Montana has a limited number of campus licenses available.

Maple software

Maple is a symbolic and numeric computing environment, and is also a multi-paradigm programming language. University of Montana has a limited number of network licenses available for faculty and student use.

Qualtrics Accessibility Problem

Having a problem sending out a Qualtrics survey due to accessibility formatting. Getting an error message regarding survey accessibility.