• UM login account requests
• Email, file, and data requests
• UM resource access requests

Services (18)

Banner Document Management Request

Banner Document Management, or BDM, is an electronic document storage system that integrates with Banner, the University of Montana’s information system. Note: This form is not the place to request general Banner support. That information is posted here: https://www.umt.edu/banner-support/

SSO Integration

Request for SSO integration

TechPartners Membership Application

Technology Partners is designed to form closer alliances between IT and individual departments on campus. Tech Partners is a strategically managed partnership between local technology support staff and central IT to increase the efficient and effective use of departmental computing resources.

UM email and computer account for new employee

A UM employee domain account will grant you access to UM employee email, ability to log in to UM owned computers, shared departmental network drives, public folders, email distribution groups, networked printers, and other tools and applications such as Microsoft Office, Microsoft Teams, etc.

UM Email alias (@umontana) modification request

In addition to obtaining an email account, employees obtain a University email address in the form of a UMontana alias, this request is to update or modify a UMontana alias after a legal name change. To change your computer/email username (first.last@umt.edu) and/or your UM employee email address (first.last@mso.umt.edu) complete the UM employee computer/email account form.

Access to an application

I need access to an application

Shared group email account or departmental alias

Submit this request for a sponsored email account that will be shared with other individuals or groups.


A LISTSERV is a communication tool used by its members to participate in on-line discussions by posting comments, suggestions, and other information to a large number of people at the same time.

Network Printer Access

Request printing access to a shared network printer.

Emailing List Audit Request

Request an audit of your mailing list or listserv.

Shared Microsoft Exchange folder create, modify, delete

Request to create, modify, or delete a shared public folder.

Network and telephone work order authorization

This form should be completed to authorize individuals within the unit who can initiate work orders and make changes to telephone and network billing.

UMDW Password Reset

This service is for UM Data Warehouse password resets, this will not give you an initial UMDW account.

User permissions audit request

Request a user permissions audit

HPC Access Request

For users to get access to high performance computing (HPC) resources on campus.

Security or user group audit request

Request an audit of a security or user group

NetID Impersonation Request

Impersonation access attached to your netID for testing in Cyberbear, DegreeWorks, and Retain.

Remote control access for computer

Allow IT to access your computer from our offices - this will allow us to view error messages, confirm issues, or even fix problems in the background, or request assistance to allow remote control access to your machine for personal use when utilizing VPN off campus.